We are looking for a highly motivated bilingual customer service representative to support a prestigious Canadian banking institution. The role focuses on handling inquiries in English and French, providing assistance with accounts, payments, and digital banking services, and ensuring compliance with fraud‑prevention processes. Candidates must be fluent in both languages, have prior call‑center experience, and be comfortable working night shifts. The position offers competitive compensation, a night‑shift premium, a language bonus, and opportunities for professional growth in an international environment.
Senior Supply Operations Support at Glovo in Casablanca. Drive fleet recruitment, training, and onboarding of couriers, manage contracts, data entry, and operational KPIs. Collaborate with local managers, improve processes, and support Glovers. Requires 3‑5 years of fleet management, strong communication, Excel skills, and fluency in English and local language.
The Transformation Officer will support the Head of Transformation Office in leading strategic transformation initiatives, overseeing change management processes, driving innovation, and ensuring successful implementation of projects. This role collaborates across departments to enhance efficiency, effectiveness, and alignment with organizational objectives.
Teleperformance seeks a Customer Service Advisor fluent in English to join its Temara call center. The role involves handling inquiries, managing objections, and providing solutions within a reasonable timeframe. Candidates should be customer‑oriented, comfortable communicating in French, and open to growth opportunities. No prior experience is required; the company offers comprehensive training, competitive benefits, and a collaborative team environment.
Foundever Rabat is seeking dedicated English‑speaking Customer Service Advisors to support UK customers in a dynamic, international call‑center environment. The role involves handling inbound Level 1 calls, managing inquiries and complaints, and ensuring a high‑quality, empathetic customer experience. Candidates should possess strong English communication skills, active listening, problem‑solving abilities, and a calm, customer‑oriented mindset. The position offers a competitive net salary with performance bonuses, a permanent CDI contract from day one, comprehensive training, and full social benefits, making it an excellent opportunity for career growth.
Novancy seeks a freelance GraphTalk AIA Technical Expert to support insurance product development. The role involves collaborating with project managers, supervising design engineers, and transferring technical skills. Candidates must hold a Computer Science degree, possess significant experience with Graphtalk AIA, and be proficient in English (C1/C2). The assignment is 6 months renewable, fully remote, and requires strong technical specification writing and AIAV4 configuration knowledge.
Project Management Officer at Mohammed VI Polytechnic University in Benguerir will lead CoreLab operations, coordinating multidisciplinary research facilities. Responsibilities include scheduling meetings, drafting reports, managing contracts, overseeing event communications, and handling procurement. The role requires strong project management experience, data analysis skills with Power BI and SQL, and proficiency in ERP platforms such as SAP. Candidates must hold a Master’s degree in Management or related field, be fluent in French and English, and demonstrate excellent communication, organizational, and analytical abilities. The position is a permanent CDI with no telework, based in Benguerir, Morocco, and offers a dynamic environment focused on research, innovation, and educational excellence.
IO Solutions Contact Center seeks a Bilingual Customer Service & Sales Specialist to join its growing team in Rabat. The role involves handling customer interactions via chat and phone, resolving issues, recommending products, and ensuring complete satisfaction. Candidates must excel in English and French communication, possess strong sales drive, and demonstrate problem‑solving, technical aptitude, and time‑management skills. The position offers full‑time employment, structured training, career progression, and competitive benefits.
Sales Coordinator & Customer Service Specialist – Casablanca. Vous êtes un professionnel bilingue, maîtrisant l’anglais et doté d’une forte capacité de communication. Vous gérerez les bases de données clients via CRM/ERP, préparerez des devis, suivrez les commandes et factures, et fournirez un support client de qualité. Vous travaillerez en équipe, produirez des rapports de ventes et contribuerez à l’atteinte des KPI. Minimum 2 ans d’expérience en ventes ou coordination, Bac+3 en commerce. CDI à Casablanca.
Lead strategic transformation initiatives, manage change processes, and drive innovation across the organization. Collaborate with cross‑functional teams to align projects with business goals, monitor KPIs, and ensure successful implementation of change initiatives.
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