Teleperformance, a global leader in customer experience and call center services, is recruiting a Customer Service Advisor based in Temara, Morocco. The position is part of a 24/7 operation with a 7/7 schedule, offering two days off per week. The successful candidate will:

• Handle and manage information and inquiry requests from customers.
• Overcome objections by offering solutions that meet client expectations within a reasonable timeframe.
• Maintain a customer‑oriented mindset and communicate effectively in both English (fluent) and French (comfortable).
• Participate in team building activities and internal training programs to foster professional growth.

Key qualifications include:

• Fluency in English and basic proficiency in French.
• Strong communication and problem‑solving skills.
• Willingness to learn and adapt in a fast‑paced environment.

Benefits:

• Competitive salary with performance bonuses (exact figures to be specified on site).
• Health insurance, preferential rates on car and travel insurance, and access to a social committee.
• Retirement fund (CIMR) after one year of service.
• Opportunities for internal promotion, mobility, and continuous training.

Teleperformance values teamwork and offers a vibrant, stimulating work environment with team building events, fun activities, and challenges. The role is open to candidates with no prior experience, making it an excellent entry point for those looking to build a career in customer service.