Lead strategic transformation initiatives, manage change processes, and drive innovation across the organization. Collaborate with cross‑functional teams to align projects with business goals, monitor KPIs, and ensure successful implementation of change initiatives.

IO Solutions Contact Center seeks a Bilingual Customer Service Specialist to manage client interactions via chat and phone, resolving issues, promoting products, and ensuring satisfaction. Candidates must excel in English and French communication, possess strong sales and problem‑solving skills, and thrive in a fast‑paced, computer‑based environment. The role offers full‑time employment, structured career progression, comprehensive training, and competitive compensation with bonuses.

IO Solutions Contact Center seeks a bilingual Customer Service & Sales Specialist to manage customer interactions via chat and phone, resolve issues, recommend products, and drive sales in a fast‑paced, computer‑based environment. The role requires strong written and verbal communication in English and French, excellent customer service skills, problem‑solving ability, and a proactive sales mindset. Full‑time, rotating shifts (12 PM‑5 AM) with a structured advancement program, training, and performance bonuses are offered.

Product Owner – Core Insurance Platform (BMP) is a permanent, hybrid leadership role based in Casablanca and Rabat, Morocco. The successful candidate will lead the development and evolution of the BMP core insurance platform, ensuring alignment with business objectives, stakeholder expectations, and industry best practices. Responsibilities include backlog ownership, sprint planning, stakeholder facilitation, and cross‑functional team coordination. The role demands deep expertise in insurance domain products (BMP, ABS, GRP2, Guidewire), agile frameworks (SAFe), and tools such as Jira and Confluence. Strong business analysis, product vision, and leadership skills are essential to drive large‑scale transformation initiatives and deliver value to clients.