Novancy is seeking a highly skilled GraphTalk AIA Expert for a 6‑month freelance assignment in the insurance sector. The role is fully remote, offering the flexibility of working from anywhere while collaborating closely with Novancy’s Information Systems and Digital Transformation teams. Candidates must bring deep technical and functional knowledge of Graphtalk AIA, AIAV4 product configuration, and application code development. They will design and document technical specifications, support product management actions, and liaise with insurance clients to ensure seamless implementation of new insurance solutions. Fluency in English at a C1/C2 level is mandatory, as the position involves frequent communication with international stakeholders. This opportunity is ideal for professionals who thrive in dynamic, client‑centric environments and enjoy driving innovation from a freelance perspective.

We are seeking a dedicated Data Entry & Customer Service Specialist to manage order processing, maintain accurate records, and provide exceptional customer support. The role involves handling incoming orders, updating ERP/CRM systems, collaborating with sales and logistics teams, and ensuring timely delivery. Strong communication, technical proficiency with ERP & CRM, and organizational skills are essential. This full‑time position is based in Casablanca and offers a competitive salary to be discussed.

Foundever Rabat is seeking dedicated English‑speaking Customer Service Advisors to support UK customers in a dynamic, international call‑center environment. The role involves handling inbound Level 1 calls, managing inquiries and complaints, and ensuring a high‑quality, empathetic customer experience. Candidates should possess strong English communication skills, active listening, problem‑solving abilities, and a calm, customer‑oriented mindset. The position offers a competitive net salary with performance bonuses, a permanent CDI contract from day one, comprehensive training, and full social benefits, making it an excellent opportunity for career growth.

IO Solutions Contact Center seeks a Bilingual Customer Service Specialist to manage client interactions via chat and phone, resolving issues, promoting products, and ensuring satisfaction. Candidates must excel in English and French communication, possess strong sales and problem‑solving skills, and thrive in a fast‑paced, computer‑based environment. The role offers full‑time employment, structured career progression, comprehensive training, and competitive compensation with bonuses.

IO Solutions Contact Center seeks a bilingual Customer Service & Sales Specialist to manage customer interactions via chat and phone, resolve issues, recommend products, and drive sales in a fast‑paced, computer‑based environment. The role requires strong written and verbal communication in English and French, excellent customer service skills, problem‑solving ability, and a proactive sales mindset. Full‑time, rotating shifts (12 PM‑5 AM) with a structured advancement program, training, and performance bonuses are offered.

IO Solutions Contact Center seeks a Bilingual Customer Service & Sales Specialist to join its growing team in Rabat. The role involves handling customer interactions via chat and phone, resolving issues, recommending products, and ensuring complete satisfaction. Candidates must excel in English and French communication, possess strong sales drive, and demonstrate problem‑solving, technical aptitude, and time‑management skills. The position offers full‑time employment, structured training, career progression, and competitive benefits.

We are looking for a Junior Tech Recruiter to join our dynamic team in Casablanca. The role focuses on sourcing, screening, and engaging IT talent for our clients. You will use job boards, social media, and professional networks to build a pipeline, conduct initial interviews, and collaborate with senior recruiters. Candidates should hold a bachelor’s degree in Business Administration, be fluent in French and English, and have up to six months of recruitment experience. The position offers a hybrid work model, ongoing training, and growth opportunities within a fast‑paced environment.

We are looking for a highly motivated bilingual customer service representative to support a prestigious Canadian banking institution. The role focuses on handling inquiries in English and French, providing assistance with accounts, payments, and digital banking services, and ensuring compliance with fraud‑prevention processes. Candidates must be fluent in both languages, have prior call‑center experience, and be comfortable working night shifts. The position offers competitive compensation, a night‑shift premium, a language bonus, and opportunities for professional growth in an international environment.