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Senior Account Manager – SMB at Glovo, based in Casablanca, will drive growth for small‑to‑medium restaurant partners through strategic account management, marketing activations, and data‑driven performance improvements. The role requires 3‑5 years of experience in high‑growth environments, strong commercial acumen, and fluency in Arabic and English. Responsibilities include building partner relationships, managing KPIs, negotiating promotions, and collaborating across sales, marketing, finance, and operations teams. Glovo offers a competitive salary, equity, health benefits, and flexible work arrangements.

Bilingual Customer Service & Sales Specialist

IO Solutions Contact Center

Bilingual Customer Service Representative

IO Solutions Contact Center seeks a Bilingual Customer Service & Sales Specialist to join its growing team in Rabat. The role involves handling customer interactions via chat and phone, resolving issues, recommending products, and ensuring complete satisfaction. Candidates must excel in English and French communication, possess strong sales drive, and demonstrate problem‑solving, technical aptitude, and time‑management skills. The position offers full‑time employment, structured training, career progression, and competitive benefits.

Published 12 Days ago

Foundever

Customer Service Advisor – English Fluency

We are looking for a highly motivated bilingual customer service representative to support a prestigious Canadian banking institution. The role focuses on handling inquiries in English and French, providing assistance with accounts, payments, and digital banking services, and ensuring compliance with fraud‑prevention processes. Candidates must be fluent in both languages, have prior call‑center experience, and be comfortable working night shifts. The position offers competitive compensation, a night‑shift premium, a language bonus, and opportunities for professional growth in an international environment.

Published 18 Days ago

Teleperformance

temara

Teleperformance seeks a Customer Service Advisor fluent in English to join its Temara call center. The role involves handling inquiries, managing objections, and providing solutions within a reasonable timeframe. Candidates should be customer‑oriented, comfortable communicating in French, and open to growth opportunities. No prior experience is required; the company offers comprehensive training, competitive benefits, and a collaborative team environment.

Published 18 Days ago

Business Acceptance Testing Lead

Novancy

We are seeking a visionary Practice Lead for Business Acceptance Testing (BAT) to spearhead the expansion of our client’s Casablanca hub. The role demands 8+ years of QA experience, including 3+ years in leadership, and deep expertise in SAP Ariba modules. The successful candidate will build a high‑performing team, drive innovation with GenAI, automation, and UX, and ensure outstanding customer delivery. This permanent position offers the opportunity to shape a global practice, influence strategy, and lead a multicultural team in Morocco.

Pre-Sales Trainer – IT Services

Novancy

We are looking for an experienced Pre‑Sales Trainer to deliver advanced training to our IT services team. The role focuses on enhancing client engagement, solution positioning, and consultative selling skills through workshops, case studies, and practical exercises. The trainer will assess and improve pre‑sales effectiveness, tailor content to advanced participants, and deliver sessions primarily in French with optional English delivery.

Lead Business Analyst – BMP Platform Rollouts

Novancy Consulting

Novancy Consulting is seeking a Lead Business Analyst to drive the successful rollout of the BMP platform for a leading insurance group. This role demands a blend of deep business analysis expertise, insurance domain knowledge, and agile delivery skills to ensure seamless platform deployment across multiple regions.

Account Manager – English & Arabic (Gulf Dialect)

Fortrade LTD

MERN Stack Engineer – Casablanca

Join Fortrade LTD, a leading international fintech firm expanding in Morocco, as an English‑speaking Account Manager in Rabat. In this role, you will build and nurture relationships with global clients, showcase our cutting‑edge online trading platform, and guide them through account opening. You’ll deliver exceptional client experiences, collaborate closely with the team to surpass sales targets, and advance within a multicultural environment. Ideal candidates possess advanced English communication, fluent Arabic (Gulf dialect), strong interpersonal and negotiation skills, and a proactive, results‑oriented mindset. Sales experience, especially in Forex/CFD, is a plus. Competitive net salary of 8,000 MAD plus performance bonuses.

Published 25 Days ago

AFRICA STAFFING

We are seeking a MERN Stack Engineer to join our dynamic tech team in Casablanca. The role involves designing, developing, and maintaining web applications using MongoDB, Express.js, React.js, and Node.js. You will collaborate closely with product, design, and engineering teams to deliver high‑performance, scalable solutions. The ideal candidate holds an engineering diploma in Computer Science or a related field, has at least 4 years of MERN experience, and demonstrates strong proficiency in React and Node, RESTful API design, and database management. Excellent problem‑solving, communication, and teamwork skills are essential. This full‑time, permanent position offers a competitive salary and the opportunity to grow within a forward‑thinking organization.

Junior Tech Recruiter

Novancy

Hybride

We are looking for a Junior Tech Recruiter to join our dynamic team in Casablanca. The role involves sourcing, screening, and engaging candidates for technology positions, working closely with senior recruiters and hiring managers. Candidates should be fluent in French and English, possess strong research and communication skills, and have a basic understanding of IT recruitment processes. This full‑time hybrid position offers training, mentorship, and growth opportunities within a fast‑paced environment.