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Bilingual Customer Service & Sales Specialist

IO Solutions Contact Center seeks a Bilingual Customer Service & Sales Specialist to join its growing team in Rabat. The role involves handling customer interactions via chat and phone, resolving issues, recommending products, and ensuring complete satisfaction. Candidates must excel in English and French communication, possess strong sales drive, and demonstrate problem‑solving, technical aptitude, and time‑management skills. The position offers full‑time employment, structured training, career progression, and competitive benefits.

Published 11 Days ago

IO Solutions Contact Center

IO Solutions Contact Center seeks a bilingual Customer Service & Sales Specialist to manage customer interactions via chat and phone, resolve issues, recommend products, and drive sales in a fast‑paced, computer‑based environment. The role requires strong written and verbal communication in English and French, excellent customer service skills, problem‑solving ability, and a proactive sales mindset. Full‑time, rotating shifts (12 PM‑5 AM) with a structured advancement program, training, and performance bonuses are offered.

Customer Service Advisor (English)

Foundever

Lead Business Analyst – BMP Platform Rollouts

Foundever Rabat is seeking dedicated English‑speaking Customer Service Advisors to support UK customers in a dynamic, international call‑center environment. The role involves handling inbound Level 1 calls, managing inquiries and complaints, and ensuring a high‑quality, empathetic customer experience. Candidates should possess strong English communication skills, active listening, problem‑solving abilities, and a calm, customer‑oriented mindset. The position offers a competitive net salary with performance bonuses, a permanent CDI contract from day one, comprehensive training, and full social benefits, making it an excellent opportunity for career growth.

Published 24 Days ago

Novancy Consulting

Novancy Consulting is seeking a Lead Business Analyst to drive the successful rollout of the BMP platform for a leading insurance group. This role demands a blend of deep business analysis expertise, insurance domain knowledge, and agile delivery skills to ensure seamless platform deployment across multiple regions.

Head of Credit Product

Yakeey

casablanca

Hybride

Head of Credit Product at Yakeey, a fast‑growing PropTech based in Casablanca, Morocco. You will lead the credit domain, defining and executing the product vision for mortgage financing. Your responsibilities include managing a dedicated product team, driving the credit roadmap, ensuring seamless integration with partner banks, agents, and clients, and improving approval rates and processing times. You will collaborate cross‑functionally with Tech, Data, Legal, Sales, and Ops, and translate user and partner feedback into product enhancements. The role demands strong product management, credit, fintech, and stakeholder‑management skills, with a strategic mindset and a focus on ROI and customer experience. You will also play a key role in shaping the future of real estate financing in Morocco.

Bilingual Customer Service Representative

Foundever

We are looking for a highly motivated bilingual customer service representative to support a prestigious Canadian banking institution. The role focuses on handling inquiries in English and French, providing assistance with accounts, payments, and digital banking services, and ensuring compliance with fraud‑prevention processes. Candidates must be fluent in both languages, have prior call‑center experience, and be comfortable working night shifts. The position offers competitive compensation, a night‑shift premium, a language bonus, and opportunities for professional growth in an international environment.

Published 17 Days ago

Hostel Receptionist

Bubbly Hostel Marrakech

marrakech

Sales Coordinator & Customer Service Specialist

Notre auberge à Marrakech recherche un réceptionniste accueillant et organisé pour être le premier point de contact des voyageurs. Vous gérerez les réservations, répondrez aux demandes, et assurerez un enregistrement et un départ sans faille. Le candidat idéal possède d'excellentes compétences en communication, une attitude positive et une passion pour l'hospitalité. Vous serez responsable de la gestion des réservations par téléphone, e‑mail et plateformes en ligne, de la coordination des demandes de ménage et de maintenance, et du traitement des paiements. Vous maintiendrez un registre précis des informations des clients et veillerez à ce que la réception reste propre, organisée et accueillante. Rejoignez une équipe multiculturelle et dynamique pour offrir une expérience mémorable aux voyageurs.

Published 790 Days ago

Confidentiel

casablanca

Sales Coordinator & Customer Service Specialist – Casablanca. Vous êtes un professionnel bilingue, maîtrisant l’anglais et doté d’une forte capacité de communication. Vous gérerez les bases de données clients via CRM/ERP, préparerez des devis, suivrez les commandes et factures, et fournirez un support client de qualité. Vous travaillerez en équipe, produirez des rapports de ventes et contribuerez à l’atteinte des KPI. Minimum 2 ans d’expérience en ventes ou coordination, Bac+3 en commerce. CDI à Casablanca.