As the Head of Process & Audit, you will be responsible for establishing and maintaining robust process governance frameworks that align with Orange Business’s strategic objectives. Your core responsibilities include:
- Process Governance: Design and implement governance structures to ensure consistency, compliance, and risk mitigation across all operational units.
- Audit & Compliance: Lead internal and external audits (SOC, ISO 27001, ISO 9001, ISO 27701, etc.), assess controls, and recommend corrective actions.
- Process Design & Automation: Document end‑to‑end processes, identify automation opportunities, and oversee the integration of digital tools to enhance efficiency.
- Project & Change Management: Coordinate cross‑functional projects, manage change initiatives, and ensure seamless integration of new processes into existing workflows.
- Team Leadership: Build, mentor, and develop a high‑performing Process & Audit team, setting clear KPIs and fostering continuous learning.
- Stakeholder Collaboration: Partner with business leaders, IT, security, and compliance teams to embed process excellence across the organization.
Key qualifications include:
- Minimum 5+ years of experience in process management, audit, or compliance roles within a large enterprise.
- Strong knowledge of ISO, SOC, and other relevant standards.
- Proven ability to lead cross‑functional teams and manage complex projects.
- Excellent analytical, communication, and stakeholder management skills.
Benefits and growth opportunities include competitive compensation, flexible hybrid working arrangements, professional development programs, and a culture that values diversity, inclusion, and innovation. Join Orange Business to shape the future of digital transformation and process excellence across a global network of 30,000+ employees.
