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IO Solutions Contact Center seeks a Bilingual Customer Service Specialist to manage client interactions via chat and phone, resolving issues, promoting products, and ensuring satisfaction. Candidates must excel in English and French communication, possess strong sales and problem‑solving skills, and thrive in a fast‑paced, computer‑based environment. The role offers full‑time employment, structured career progression, comprehensive training, and competitive compensation with bonuses.

Bilingual Customer Service & Sales Specialist

IO Solutions Contact Center

rabat

IO Solutions Contact Center seeks a bilingual Customer Service & Sales Specialist to manage customer interactions via chat and phone, resolve issues, recommend products, and drive sales in a fast‑paced, computer‑based environment. The role requires strong written and verbal communication in English and French, excellent customer service skills, problem‑solving ability, and a proactive sales mindset. Full‑time, rotating shifts (12 PM‑5 AM) with a structured advancement program, training, and performance bonuses are offered.

Bilingual Customer Service & Sales Specialist

IO Solutions Contact Center

rabat

Sales Coordinator & Customer Service Specialist

IO Solutions Contact Center seeks a Bilingual Customer Service & Sales Specialist to join its growing team in Rabat. The role involves handling customer interactions via chat and phone, resolving issues, recommending products, and ensuring complete satisfaction. Candidates must excel in English and French communication, possess strong sales drive, and demonstrate problem‑solving, technical aptitude, and time‑management skills. The position offers full‑time employment, structured training, career progression, and competitive benefits.

Published 12 Days ago

Confidentiel

Sales Coordinator & Customer Service Specialist – Casablanca. Vous êtes un professionnel bilingue, maîtrisant l’anglais et doté d’une forte capacité de communication. Vous gérerez les bases de données clients via CRM/ERP, préparerez des devis, suivrez les commandes et factures, et fournirez un support client de qualité. Vous travaillerez en équipe, produirez des rapports de ventes et contribuerez à l’atteinte des KPI. Minimum 2 ans d’expérience en ventes ou coordination, Bac+3 en commerce. CDI à Casablanca.

Senior Account Manager – Casablanca

Glovo

Senior Account Manager – Casablanca at Glovo, a fast‑growing e‑commerce and delivery platform, seeks an experienced professional to lead strategic partner relationships, drive growth, and optimize partner performance across the food and retail sectors. The role requires strong analytical, communication, and negotiation skills, with fluency in English, French, and Arabic. Candidates will manage end‑to‑end partner lifecycle, analyze KPIs, and collaborate cross‑functionally to deliver impactful solutions.

Customer Service Advisor – English Fluency

Teleperformance

temara

Teleperformance seeks a Customer Service Advisor fluent in English to join its Temara call center. The role involves handling inquiries, managing objections, and providing solutions within a reasonable timeframe. Candidates should be customer‑oriented, comfortable communicating in French, and open to growth opportunities. No prior experience is required; the company offers comprehensive training, competitive benefits, and a collaborative team environment.

Published 18 Days ago

Head of Credit Product

Yakeey

Hybride

Head of Credit Product at Yakeey, a fast‑growing PropTech based in Casablanca, Morocco. You will lead the credit domain, defining and executing the product vision for mortgage financing. Your responsibilities include managing a dedicated product team, driving the credit roadmap, ensuring seamless integration with partner banks, agents, and clients, and improving approval rates and processing times. You will collaborate cross‑functionally with Tech, Data, Legal, Sales, and Ops, and translate user and partner feedback into product enhancements. The role demands strong product management, credit, fintech, and stakeholder‑management skills, with a strategic mindset and a focus on ROI and customer experience. You will also play a key role in shaping the future of real estate financing in Morocco.

Senior Supply Operations Support

Glovo

Senior Supply Operations Support at Glovo in Casablanca. Drive fleet recruitment, training, and onboarding of couriers, manage contracts, data entry, and operational KPIs. Collaborate with local managers, improve processes, and support Glovers. Requires 3‑5 years of fleet management, strong communication, Excel skills, and fluency in English and local language.

Technical Product Owner – Mobility Platform

Enakl

Hybride

Enakl, a fast‑growing mobility startup, seeks a Technical Product Owner to shape its smart‑mobility platform. The role blends product strategy, backlog grooming, and cross‑functional collaboration with engineering, operations, and analytics teams. Candidates will bring 3‑5 years of product ownership experience, strong Agile practices, SQL and analytics tool proficiency, and a data‑driven mindset. The position is based in Casablanca with a hybrid working model.

Senior Account Manager – SMB

Glovo

Senior Account Manager – SMB at Glovo, based in Casablanca, will drive growth for small‑to‑medium restaurant partners through strategic account management, marketing activations, and data‑driven performance improvements. The role requires 3‑5 years of experience in high‑growth environments, strong commercial acumen, and fluency in Arabic and English. Responsibilities include building partner relationships, managing KPIs, negotiating promotions, and collaborating across sales, marketing, finance, and operations teams. Glovo offers a competitive salary, equity, health benefits, and flexible work arrangements.