We are looking for a highly motivated bilingual customer service representative to support a prestigious Canadian banking institution. The role focuses on handling inquiries in English and French, providing assistance with accounts, payments, and digital banking services, and ensuring compliance with fraud‑prevention processes. Candidates must be fluent in both languages, have prior call‑center experience, and be comfortable working night shifts. The position offers competitive compensation, a night‑shift premium, a language bonus, and opportunities for professional growth in an international environment.