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    Outbound Call Center Agent – B2B Appointment Scheduling
    Outbound Call Center Agent – B2B Appointment Scheduling
    09/02/2026 by XMA BPO
    Casablanca
    6750 MAD
    On-site

    **Company**: XMA BPO, a subsidiary of a Canadian group headquartered in Montreal, is expanding its call center operations in Casablanca, Morocco. The role is a full‑time, on‑site position with flexible hours (2:30 p.m. to 10:30 p.m. or 1:30 p.m. to 9:30 p.m.) and weekends off.

    **Key Responsibilities**:

    • Generate high‑quality B2B leads through outbound calls.
    • Prospect and target potential customers in the Canadian market.
    • Schedule appointments and manage calendars for the sales team.
    • Implement weekly and monthly reporting on call metrics and lead conversion.
    • Conduct web and social media research to identify prospects.

    **Candidate Profile**:

    • Mandatory experience in B2B outbound calling.
    • Very good command of English; good command of French is an asset.
    • Rigorous, punctual, independent, responsible, and a team player.
    • Enjoys challenges and thrives in a dynamic environment.

    **Benefits**:

    • Competitive net salary of 6,750 MAD plus bonuses.
    • CNSS coverage and supplementary health insurance.
    • Dynamic and supportive work environment.
    • Bonuses, contests, trips, staff restaurant, croissants, and gift vouchers.

    **Working Conditions**: On‑site (OS) with a hybrid schedule possibility. The position requires presence in Casablanca and adherence to the specified working hours.

    **How to Apply**: Submit your application through the XMA BPO portal. The application deadline is not specified; please apply promptly.

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